The term “meta-human” is a term often used in science fiction or fantasy literature/films. “Meta human” is used to refer to characters who have superhuman abilities or are enhanced by artificial intelligence technologies.
The term is often associated with characters in superhero stories or science fiction universes. Metahumans may have powers, levels of intelligence, or physical abilities beyond normal humans. For example, they may have superpowers, telepathy, telekinesis, rapid healing, or invisibility. These characters often use their special abilities for the good of humanity and are often depicted as heroes in stories.
However, I must emphasize that; The term “meta human” is not a term used in the real world. It is not possible to call real people “meta-human” with current technologies. This term is mostly used in fictional worlds and is used to describe the characteristics of the characters in those worlds.
With the advancement of technology in the luxury sector, the use of artificial intelligence and digital technologies is becoming widespread instead of the use of individuals called “metahumans” or those with superhuman abilities. These technologies aim to provide more effective and personalized experiences by transforming sales processes.
AI-based chatbots can answer customers’ questions and provide customer service support via websites, mobile applications or social media platforms. Thanks to advanced natural language processing algorithms, chatbots can understand and respond to customers’ requests in real time. They can also provide personalized product recommendations by analyzing customers’ past preferences.
Additionally, artificial intelligence-based analytical systems are used to understand customer behavior and preferences by analyzing big data. These systems can be used to create customer segmentation and personalized marketing strategies. Data such as customers’ online behavior, social media interactions and purchasing history can be analyzed by artificial intelligence algorithms to create customer-specific marketing campaigns and offers.
And virtual reality (VR) and augmented reality (AR) technologies allow customers to experience products in the real world. VR technology can enable customers to interact with products in virtual environments, visit virtual stores and experience products virtually. AR technology adds virtual elements on top of the real world, showing customers what products will look like.
The use of robotic technologies has started to spread rapidly in the luxury sales sector. In-store or in the service sector, robots can guide customers, provide information about products and assist with sales transactions. By using facial recognition technologies or advanced artificial intelligence algorithms to detect voice commands, these robots can respond quickly and effectively to customer requests.
In my book “Sales in the Future” that I wrote during the pandemic period, I refer to these applications.